When returning a product to Dolan-Jenner please call 855.774.3413 or email orders@setra.com to obtain an RMA number before sending unit(s) back to us. Once an RMA number has been assigned to you, please send the package back to the below address.

    Dolan-Jenner Industries

    159 Swanson Road

    Boxborough, MA 01719-1304

    Attn: RMA #

     

    To download return form, please click the link below.

    To assure prompt handling, please make sure the RMA number is on the outside of the box and a copy of the service request form is included in the shipment.  If applicable, include a copy of the PO for the return in the shipment.

    or

    For additional information or assistance concerning Fiber-Lite
    Illuminators or accessories, contact:

    Repair Department
    800-257-3872
    orders@setra.com

     

    RMA Form
    Factory Illumination Repairs