When returning a product to Dolan-Jenner please call 1-800-257-3872 or email orders@setra.com to obtain an RMA number before sending unit(s) back to us. Once an RMA number has been assigned to you, please send the package back to the below address.

    Dolan-Jenner Industries

    159 Swanson Road

    Boxborough, MA 01719-1304

    Attn: RMA #


    To fill out online return form, please click the link below:

    Online RMA Form

    To assure prompt handling, please make sure the RMA number is on the outside of the box and a copy of the service request form is included in the shipment.  If applicable, include a copy of the PO for the return in the shipment.


    For additional information or assistance concerning Fiber-Lite
    Illuminators or accessories, contact:

    Repair Department


    Factory Illumination Repairs